Tag: MeasurementFramework
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Why the metrics you use to evaluate AI say more about your framework than about the AI
A metric doesn’t measure reality. It decides which part of reality exists There’s an assumption built into every dashboard, every KPI review, every benchmarking exercise: that the metrics you’re looking at are a window onto what’s actually happening. They’re not. They’re a decision. Every metric encodes a theory about what matters, how a system works, and which variables are worth tracking. What doesn’t enter the framework doesn’t appear in the report and what doesn’t appear in the report doesn’t exist for the organization. Not because it isn’t happening. Because there’s no instrument to register it. This is how measurement works.…